Help to Claim Universal Credit

Help to Claim: Do you need help to make a new Universal Credit claim?  

We have had to suspend all drop-in services at our Marlow road office and outreaches for the time being please keep checking this page for the most up to date information about our services. At Citizens Advice Maidenhead and Windsor we can support you to make a new claim for Universal Credit, from opening your account to receiving your first full payment.  

 Our trained advisers can help you to: 

  • Set-up your Universal Credit account
  • Complete your claim to-dos
  • Verify your identity
  • Make sure you’re providing the right evidence to the Job Centre
  • Understand what Universal Credit will mean for you

 If you’re not sure what help you need just get in touch and we can work out how we can support you.  

 Visit us is Currently Suspended:  Maidenhead Job Centre Tuesday and Wednesday 9.30-12.30pm 

Slough Job Centre Monday, Tuesday, Thursday and Friday all day  

 Call: Freephone 0800 144 8 444 (England) or 08000 241 220 (Wales)  

 You can find more information on Universal Credit on our advice pages 

 If you’re a local organisation working with people who need to help to claim Universal Credit you can refer client using our HTC partner referral form