At Citizens Advice Maidenhead and Windsor we can support you to make a new claim for Universal Credit, from opening your account to receiving your first full payment. Unfortunately due to Covid19 we are suspending all Help to Claim Drop-in services we will update this page when it resumes.

Our trained advisers can help you to:

• Set-up your Universal Credit account
• Complete your claim to-dos
• Verify your identity
• Make sure you’re providing the right evidence to the Job Centre
• Understand what Universal Credit will mean for you

You can find more information on Universal Credit on our advice pages.

If you’re a local organisation working with people who need to help to claim Universal Credit you can refer client using our HTC partner referral form.